{"id":13023,"date":"2025-08-19T23:54:52","date_gmt":"2025-08-19T23:54:52","guid":{"rendered":"https:\/\/dev.borealamgmt.com\/une-communication-efficace\/"},"modified":"2025-09-16T21:03:33","modified_gmt":"2025-09-16T21:03:33","slug":"une-communication-efficace","status":"publish","type":"page","link":"https:\/\/dev.borealamgmt.com\/fr\/formation-grand-public\/une-communication-efficace\/","title":{"rendered":"Communication efficaces"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13023\" class=\"elementor elementor-13023 elementor-11283\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76ade919 e-flex e-con-boxed e-con e-parent\" data-id=\"76ade919\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-735c0c58 elementor-widget elementor-widget-spacer\" data-id=\"735c0c58\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c50f127 elementor-widget elementor-widget-heading\" data-id=\"7c50f127\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Communications efficaces<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4687776b elementor-widget elementor-widget-text-editor\" data-id=\"4687776b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">D\u00e9veloppez la confiance, renforcez les relations et favorisez la compr\u00e9hension mutuelle gr\u00e2ce \u00e0 ce programme fondamental, con\u00e7u pour offrir des informations exploitables, des mod\u00e8les faciles \u00e0 utiliser et des exercices pratiques.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31f88e31 elementor-widget elementor-widget-button\" data-id=\"31f88e31\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/fr\/formation-des-employes-de-borealarise-formulaire-de-contact-oe\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">r\u00e9server le programme<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7aa7538 elementor-widget elementor-widget-spacer\" data-id=\"7aa7538\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-534e32bf e-flex e-con-boxed e-con e-parent\" data-id=\"534e32bf\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2223bf75 elementor-widget elementor-widget-spacer\" data-id=\"2223bf75\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62d91ac3 elementor-widget elementor-widget-heading\" data-id=\"62d91ac3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Public cible<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6493573d elementor-widget elementor-widget-text-editor\" data-id=\"6493573d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Pour tous<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-437ba046 e-flex e-con-boxed e-con e-parent\" data-id=\"437ba046\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24407421 elementor-widget elementor-widget-spacer\" data-id=\"24407421\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ed5b51 elementor-widget elementor-widget-text-editor\" data-id=\"9ed5b51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ce programme aide les participant\u00b7e\u00b7s \u00e0 devenir plus \u00e0 l&rsquo;aise et plus confortable \u00e0 \u00e9tablir la confiance et une compr\u00e9hension mutuelle dans de nombreux contextes professionnels. Ce programme de base fournit des informations concr\u00e8tes, des mod\u00e8les faciles \u00e0 appliquer et des exercices pratiques. Alors que d\u2019autres programmes peuvent se concentrer sur le \u00ab<b>\u202fcomment\u202f<\/b>\u00bb, ce programme aborde le \u00ab<b>\u202fpourquoi et comment\u202f<\/b>\u00bb\u202f: pourquoi nous faisons parfois face \u00e0 des malentendus, pourquoi nous pouvons rencontrer des conflits ou pourquoi nos id\u00e9es n\u2019ont pas l\u2019impact que nous pensons qu\u2019elles pourraient avoir. De plus, nous explorons le \u00ab\u202fquoi, quand et o\u00f9\u202f\u00bb afin que les participant\u00b7e\u00b7s puissent faire des choix r\u00e9fl\u00e9chis et s\u2019adapter plus efficacement \u00e0 une vari\u00e9t\u00e9 de situations et de contextes.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-327426e0 elementor-widget elementor-widget-spacer\" data-id=\"327426e0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c5be997 e-flex e-con-boxed e-con e-parent\" data-id=\"7c5be997\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45004fbe elementor-widget elementor-widget-spacer\" data-id=\"45004fbe\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9005246 elementor-hidden-mobile e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"9005246\" data-element_type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;start&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"151016006\" aria-label=\"Onglets. Ouvrez des \u00e9l\u00e9ments avec Entrer ou Espace, fermez-les avec Echape et naviguez \u00e0 l&#039;aide des touches fl\u00e9ch\u00e9es.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1510160061\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1510160061\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tR\u00e9sultats\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1510160062\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1510160062\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPrincipes d'orientation de la conception\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1510160063\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1510160063\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tObjectifs\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1510160061\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1510160061\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-1810e7a e-con-full e-flex e-con e-child\" data-id=\"1810e7a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4194ea27 elementor-widget elementor-widget-text-editor\" data-id=\"4194ea27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ce programme\u00a0est con\u00e7u pour aider les participant\u00b7e\u00b7s \u00e0: augmenter leur productivit\u00e9 et leur efficacit\u00e9; r\u00e9duire les distractions et perturbations\u202f; renforcer la confiance et les relations positives entre coll\u00e8gues, subordonn\u00e9\u00b7e\u00b7s et autres parties prenantes, ce qui peut favoriser un meilleur partage d\u2019informations et une collaboration cr\u00e9ative.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1105cf4e elementor-widget elementor-widget-button\" data-id=\"1105cf4e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/fr\/formation-des-employes-de-borealarise-formulaire-de-contact-oe\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">r\u00e9server le programme<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1510160062\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1510160062\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-60213e8f e-con-full e-flex e-con e-child\" data-id=\"60213e8f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa985ff elementor-widget elementor-widget-text-editor\" data-id=\"aa985ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous apprenons tous de mani\u00e8re diff\u00e9rente, c&rsquo;est pourquoi la conception inclusive est au c\u0153ur de l&rsquo;approche de Boreala Management. Nos formations prennent en compte une panoplie de besoins et de pr\u00e9f\u00e9rences afin de garantir un environnement d\u2019apprentissage psychologiquement s\u00e9curisant et optimal. Nous int\u00e9grons des activit\u00e9s favorisant l\u2019apprentissage exp\u00e9rientiel, des exercices de r\u00e9flexion, des rep\u00e8res pour la conceptualisation ainsi que des outils simples (cahiers d&rsquo;activit\u00e9s) pour faciliter l\u2019application du contenu en milieu de travail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1510160063\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1510160063\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-4dc7b1d1 e-con-full e-flex e-con e-child\" data-id=\"4dc7b1d1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29c7bfa elementor-widget elementor-widget-text-editor\" data-id=\"29c7bfa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Pourquoi nous pensons, parlons et r\u00e9agissons ainsi dans nos \u00e9changes<\/li><li>Cr\u00e9er leurs propres \u00ab principes directeurs \u00bb clarifiant leurs pr\u00e9f\u00e9rences afin de mieux communiquer leurs besoins et \u00e9tablir un pont entre eux-m\u00eames et les personnes avec qui ils travaillent<\/li><li>Comment appliquer des techniques d\u2019\u00e9coute pour favoriser la clart\u00e9, une compr\u00e9hension plus profonde et une confiance accrue.<\/li><li>Les diff\u00e9rences entre les divers moyens et modes de communication et comment choisir l\u2019approche la plus efficace pour obtenir le meilleur r\u00e9sultat. Cela peut inclure :<ul><li>Les \u00e9changes en t\u00eate-\u00e0-t\u00eate, en personne ou en virtuel<\/li><li>Les courriels et autres communications \u00e9crites<\/li><li>Les discussions d\u2019\u00e9quipe<\/li><li>Les r\u00e9unions de grands groupes et les pr\u00e9sentations plus formelles<\/li><\/ul><\/li><li>Diff\u00e9rentes options et approches possibles lorsqu\u2019il y a une r\u00e9sistance, un conflit ou des retards inattendus.<\/li><li>Comment cr\u00e9er un plan pour une conversation r\u00e9elle concr\u00e8te o\u00f9 les r\u00e9sultats sont importants (ex: une discussion entre pairs, l\u2019enseignement d\u2019une nouvelle comp\u00e9tence ou d\u2019un nouveau processus, une r\u00e9union n\u00e9cessitant l\u2019adh\u00e9sion des participants, une rencontre de gestion de la performance ou de r\u00e9troaction, etc.)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3cdca elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-n-accordion\" data-id=\"4e3cdca\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8200\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-8200\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> R\u00c9SULTATS <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8200\" class=\"elementor-element elementor-element-5a7d58b e-con-full e-flex e-con e-child\" data-id=\"5a7d58b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8200\" class=\"elementor-element elementor-element-58ed692 e-flex e-con-boxed e-con e-child\" data-id=\"58ed692\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56b6cc4 elementor-widget elementor-widget-text-editor\" data-id=\"56b6cc4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Lorsque la capacit\u00e9 de communication et la confiance augmentent, vous pouvez observer : une productivit\u00e9 et une efficacit\u00e9 accrues ; une r\u00e9duction des distractions et des perturbations ; une confiance accrue et des relations positives entre les coll\u00e8gues, les subordonn\u00e9s directs et les autres parties prenantes, ce qui pourrait se traduire par un meilleur partage de l&rsquo;information et une collaboration plus cr\u00e9ative.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8201\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8201\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> PRINCIPES D'ORIENTATION DE LA CONCEPTION <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8201\" class=\"elementor-element elementor-element-5ef1397 e-con-full e-flex e-con e-child\" data-id=\"5ef1397\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-567fa00 elementor-widget elementor-widget-text-editor\" data-id=\"567fa00\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nous apprenons tous diff\u00e9remment. La conception de Boreala Management est inclusive et prend en compte toute une s\u00e9rie de besoins et de pr\u00e9f\u00e9rences des participants afin de garantir un environnement d&rsquo;apprentissage optimal et psychologiquement s\u00fbr.  Nous int\u00e9grons des activit\u00e9s d&rsquo;apprentissage par l&rsquo;exp\u00e9rience, des exercices de recherche pour la r\u00e9flexion, des lignes directrices pour la conceptualisation et des outils simples (polycopi\u00e9s) pour l&rsquo;application du contenu sur le lieu de travail.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8202\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8202\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> OBJECTIFS <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8202\" class=\"elementor-element elementor-element-a1e7c00 e-flex e-con-boxed e-con e-child\" data-id=\"a1e7c00\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4e6a55 elementor-widget elementor-widget-text-editor\" data-id=\"e4e6a55\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pourquoi pensons-nous, disons-nous et r\u00e9agissons-nous comme nous le faisons lorsque nous communiquons ?<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cr\u00e9er leurs propres \u00ab\u00a0principes directeurs\u00a0\u00bb en clarifiant leurs pr\u00e9f\u00e9rences afin de mieux communiquer leurs besoins et de cr\u00e9er un pont entre eux-m\u00eames et ceux avec qui ils travaillent.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comment appliquer les comp\u00e9tences et les techniques d&rsquo;\u00e9coute pour plus de clart\u00e9, une compr\u00e9hension plus profonde et une confiance accrue ?<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Les diff\u00e9rences entre les divers modes et m\u00e9thodes de communication et le choix de l&rsquo;approche la plus efficace pour obtenir le meilleur r\u00e9sultat. Il peut s&rsquo;agir de <\/span><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">En t\u00eate-\u00e0-t\u00eate dans des contextes face-\u00e0-face ou virtuels<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Courriels et autres communications \u00e9crites<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Discussions en \u00e9quipe<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">R\u00e9unions de groupes plus importants et pr\u00e9sentations plus formelles<\/span><\/li><\/ul><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Diff\u00e9rentes options et approches en cas de r\u00e9sistance, de conflit ou de retard inattendus  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comment cr\u00e9er un plan pour une conversation r\u00e9elle dont les r\u00e9sultats sont importants ; il peut s&rsquo;agir d&rsquo;une conversation entre pairs, de l&rsquo;enseignement d&rsquo;une nouvelle comp\u00e9tence ou d&rsquo;un nouveau processus, d&rsquo;une r\u00e9union qui n\u00e9cessite l&rsquo;adh\u00e9sion, d&rsquo;une gestion des performances ou d&rsquo;une discussion sur le retour d&rsquo;information, etc.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b44f25c elementor-mobile-align-justify elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"b44f25c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/fr\/formation-des-employes-de-borealarise-formulaire-de-contact-oe\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">S'inscrire<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bb671b0 elementor-widget elementor-widget-spacer\" data-id=\"7bb671b0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2dec2f1d e-flex e-con-boxed e-con e-parent\" data-id=\"2dec2f1d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-791908bd elementor-widget elementor-widget-spacer\" data-id=\"791908bd\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ee39cc9 elementor-widget elementor-widget-heading\" data-id=\"2ee39cc9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Parcours d'apprentissage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1270cc8b elementor-widget elementor-widget-spacer\" data-id=\"1270cc8b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68d0c1e6 elementor-widget elementor-widget-n-accordion\" data-id=\"68d0c1e6\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1750\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1750\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> L\u2019essence de la communication <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1750\" class=\"elementor-element elementor-element-1a02adff e-con-full e-flex e-con e-child\" data-id=\"1a02adff\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1750\" class=\"elementor-element elementor-element-4213a798 e-flex e-con-boxed e-con e-child\" data-id=\"4213a798\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ef90980 elementor-widget elementor-widget-text-editor\" data-id=\"6ef90980\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>D\u00e9couvrir ce qui motive vos paroles et r\u00e9actions dans la communication quotidienne<\/li><li>Explorer le r\u00f4le du cerveau, des \u00e9motions et de l\u2019exp\u00e9rience v\u00e9cue dans la fa\u00e7on dont vous comprenez et formulez vos messages<\/li><li>\u00c9laborer votre propre \u00ab manuel d\u2019utilisation personnel \u00bb afin de clarifier vos conditions id\u00e9ales de communication.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1751\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1751\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> L'attention et l'empathie en action <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1751\" class=\"elementor-element elementor-element-22c85efe e-con-full e-flex e-con e-child\" data-id=\"22c85efe\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61c6805c elementor-widget elementor-widget-text-editor\" data-id=\"61c6805c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Le cerveau et ses raccourcis mentaux dans la prise de d\u00e9cision<\/li><li>Comment l\u2019empathie et une pause bien plac\u00e9e peuvent interrompre les r\u00e9actions automatiques et impulsives<\/li><li>Outils pour am\u00e9liorer l\u2019attention, d\u00e9velopper la curiosit\u00e9 et aligner l\u2019intention sur l\u2019impact gr\u00e2ce \u00e0 l\u2019\u00e9coute active<\/li><li>Le r\u00f4le du langage corporel et du ton dans la perception de votre message<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1752\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1752\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> R\u00e9pondre avec intention <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1752\" class=\"elementor-element elementor-element-72ffdcde e-con-full e-flex e-con e-child\" data-id=\"72ffdcde\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1d5a76 elementor-widget elementor-widget-text-editor\" data-id=\"b1d5a76\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>R\u00e9ponses physiologiques au stress et leur importance au travail<\/li><li>R\u00e9duire les r\u00e9actions de \u00ab\u202fcombat ou fuite\u202f\u00bb en adoptant une approche intentionnelle lors de conversations difficiles<\/li><li>Utiliser le mod\u00e8le de r\u00e9troaction SCIP pour demander un changement ou renforcer ce qui fonctionne<\/li><li>S\u2019exercer \u00e0 appliquer le mod\u00e8le \u00e0 un sc\u00e9nario r\u00e9el<\/li><li>R\u00e9fl\u00e9chir, s\u2019engager et planifier le suivi concret dans le monde professionnel<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57248572 elementor-widget elementor-widget-spacer\" data-id=\"57248572\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26a377c7 elementor-widget elementor-widget-text-editor\" data-id=\"26a377c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>NOTE<\/b><i>: <\/i><i>Cette formation a \u00e9t\u00e9 con\u00e7ue pour environ 8 \u00e0 10 <\/i><i>participant<\/i><i>\u00b7<\/i><i>e<\/i><i>\u00b7<\/i><i>s <\/i><i>Toute modification (ex: un public de niveaux vari\u00e9s, un plus grand nombre de <\/i><i>participant<\/i><i>\u00b7<\/i><i>e<\/i><i>\u00b7<\/i><i>s <\/i><i>ou des journ\u00e9es de formation plus courtes) pourrait n\u00e9cessiter des ajustements afin de garantir une exp\u00e9rience d\u2019apprentissage optimale.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f2d162 elementor-widget elementor-widget-button\" data-id=\"13f2d162\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/fr\/formation-des-employes-de-borealarise-formulaire-de-contact-oe\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">r\u00e9server le programme<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a5ff569 elementor-widget elementor-widget-spacer\" data-id=\"2a5ff569\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-adcb23f e-flex e-con-boxed e-con e-parent\" data-id=\"adcb23f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e4ec7b elementor-widget elementor-widget-spacer\" data-id=\"9e4ec7b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b244430 elementor-widget elementor-widget-heading\" data-id=\"b244430\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voir plus de programmes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab5aa50 elementor-widget__width-auto elementor-hidden-desktop elementor-widget elementor-widget-html\" data-id=\"ab5aa50\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"posts-navigation\">\r\n    <button class=\"nav-btn prev\" onclick=\"scrollPosts('left', this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/05\/Blue_Button-_Carousel_Left.svg\" alt=\"Pr\u00e9c\u00e9dent\" style=\"width: 50px; height: 50px;\">\r\n    <\/button>\r\n    <button class=\"nav-btn next\" onclick=\"scrollPosts('right', this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Play-button.svg\" alt=\"Suivant\" style=\"width: 50px; height: 50px;\">\r\n    <\/button>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96975d1 elementor-widget__width-auto elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-html\" data-id=\"96975d1\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"posts-navigation\">\r\n    <button class=\"nav-btn prev\" onclick=\"scrollPosts('left', this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/05\/Blue_Button-_Carousel_Left.svg\" alt=\"Pr\u00e9c\u00e9dent\" style=\"width: 50px; height: 50px;\">\r\n    <\/button>\r\n    <button class=\"nav-btn next\" onclick=\"scrollPosts('right', this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Play-button.svg\" alt=\"Suivant\" style=\"width: 50px; height: 50px;\">\r\n    <\/button>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf47f9e elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"cf47f9e\" data-element_type=\"widget\" data-settings=\"{&quot;template_id&quot;:13153,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;columns&quot;:&quot;3&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t<style id=\"loop-13153\">.elementor-13153 .elementor-element.elementor-element-bee6e43{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-13153 .elementor-element.elementor-element-9196036 > .elementor-widget-container{margin:0px 0px 0px 0px;}.elementor-13153 .elementor-element.elementor-element-4e49a90{--display:flex;--min-height:200px;--margin-top:-20px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:25px;--padding-bottom:25px;--padding-left:25px;--padding-right:25px;}.elementor-13153 .elementor-element.elementor-element-4e49a90:not(.elementor-motion-effects-element-type-background), .elementor-13153 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Sans-serif;font-weight:700;text-transform:uppercase;text-decoration:underline;fill:#FFFFFF;color:#FFFFFF;}.elementor-13153 .elementor-element.elementor-element-895062d > .elementor-widget-container{margin:10px 0px 0px -20px;padding:0px 0px 0px 0px;}.elementor-13153 .elementor-element.elementor-element-895062d .elementor-button-content-wrapper{flex-direction:row-reverse;}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"13153\" class=\"elementor elementor-13153 elementor-12302 e-loop-item e-loop-item-13270 post-13270 training-open-enrolm type-training-open-enrolm status-publish hentry\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-bee6e43 e-flex e-con-boxed e-con e-parent\" data-id=\"bee6e43\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9196036 elementor-widget elementor-widget-image\" data-id=\"9196036\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/elementor\/thumbs\/Boreala-Management-38-rasflofbz7zx8yr7weeqnrf8u8vn2pqhlthguul224.png\" title=\"Boreala Management (38)\" alt=\"Boreala Management (38)\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e49a90 e-con-full e-flex e-con e-child\" data-id=\"4e49a90\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-291cbb6 elementor-widget elementor-widget-heading\" data-id=\"291cbb6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comp\u00e9tences avanc\u00e9es en mati\u00e8re de n\u00e9gociation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12481e4 elementor-widget elementor-widget-text-editor\" data-id=\"12481e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLib\u00e9rez le pouvoir de persuasion et transformez les interactions en succ\u00e8s collaboratif pour transformer les r\u00e9sultats dans n&rsquo;importe quel sc\u00e9nario de n\u00e9gociation.  \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-895062d elementor-widget elementor-widget-button\" data-id=\"895062d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/borealarise-open-enrolment\/advanced-negotiation-skills\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"13153\" class=\"elementor elementor-13153 elementor-12302 e-loop-item e-loop-item-13269 post-13269 training-open-enrolm type-training-open-enrolm status-publish hentry\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-bee6e43 e-flex e-con-boxed e-con e-parent\" data-id=\"bee6e43\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9196036 elementor-widget elementor-widget-image\" data-id=\"9196036\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/elementor\/thumbs\/Boreala-Management-35-rasf9cridf4l10nnv2mtyvdogdme5kt6ktkac8uvn0.png\" title=\"Boreala Management (35)\" alt=\"Boreala Management (35)\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e49a90 e-con-full e-flex e-con e-child\" data-id=\"4e49a90\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-291cbb6 elementor-widget elementor-widget-heading\" data-id=\"291cbb6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L'essentiel du service \u00e0 la client\u00e8le (1 jour)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12481e4 elementor-widget elementor-widget-text-editor\" data-id=\"12481e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDonnez aux \u00e9quipes les outils n\u00e9cessaires pour ma\u00eetriser les comp\u00e9tences, les attitudes et les strat\u00e9gies d&rsquo;un service exceptionnel afin de gagner et de conserver des clients avec plus de facilit\u00e9 et d&rsquo;efficacit\u00e9.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-895062d elementor-widget elementor-widget-button\" data-id=\"895062d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/borealarise-open-enrolment\/customer-service-essentials\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"13153\" class=\"elementor elementor-13153 elementor-12302 e-loop-item e-loop-item-13268 post-13268 training-open-enrolm type-training-open-enrolm status-publish hentry\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-bee6e43 e-flex e-con-boxed e-con e-parent\" data-id=\"bee6e43\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9196036 elementor-widget elementor-widget-image\" data-id=\"9196036\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/elementor\/thumbs\/Boreala-Management-37-rasfflexqto43tlcf9qo0soufgv498l13phc1dlsbw.png\" title=\"Boreala Management (37)\" alt=\"Boreala Management (37)\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e49a90 e-con-full e-flex e-con e-child\" data-id=\"4e49a90\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-291cbb6 elementor-widget elementor-widget-heading\" data-id=\"291cbb6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L'essentiel du service \u00e0 la client\u00e8le<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12481e4 elementor-widget elementor-widget-text-editor\" data-id=\"12481e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDonnez aux \u00e9quipes les outils n\u00e9cessaires pour ma\u00eetriser les comp\u00e9tences, les attitudes et les strat\u00e9gies d&rsquo;un service exceptionnel afin de gagner et de conserver des clients avec plus de facilit\u00e9 et d&rsquo;efficacit\u00e9.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-895062d elementor-widget elementor-widget-button\" data-id=\"895062d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/borealarise-open-enrolment\/customer-service-essentials-2-days\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a52e57f elementor-widget elementor-widget-spacer\" data-id=\"a52e57f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56edf386 e-flex e-con-boxed e-con e-parent\" data-id=\"56edf386\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5967e579 e-con-full e-flex e-con e-child\" data-id=\"5967e579\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b0e3bbc elementor-widget elementor-widget-spacer\" data-id=\"5b0e3bbc\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35fb0537 elementor-widget elementor-widget-image\" data-id=\"35fb0537\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Icon_Motif-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-2267\" alt=\"\" srcset=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Icon_Motif-150x150.png 150w, https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Icon_Motif-300x300.png 300w, https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Icon_Motif-100x100.png 100w, https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Icon_Motif.png 503w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39697e10 elementor-widget elementor-widget-heading\" data-id=\"39697e10\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour en savoir plus sur <br>, consultez nos options de formation.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11724d2 elementor-hidden-desktop elementor-hidden-tablet elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"11724d2\" data-element_type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;25&quot;,&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Aimant de plomb - BorealaRISE\" aria-label=\"Aimant de plomb - BorealaRISE\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"13023\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"11724d2\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Communication efficaces - Gestion Bor\u00e9ala.\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"13023\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Nom\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Courriel\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-consent_checkbox elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Je consens \u00e0 m&#039;abonner \u00e0 la lettre d&#039;information\" id=\"form-field-consent_checkbox-0\" name=\"form_fields[consent_checkbox]\"> <label for=\"form-field-consent_checkbox-0\">Je consens \u00e0 m'abonner \u00e0 la lettre d'information<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-25 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" 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