{"id":12982,"date":"2025-08-20T01:39:34","date_gmt":"2025-08-20T01:39:34","guid":{"rendered":"https:\/\/dev.borealamgmt.com\/boite-a-outils-du-dirigeant\/"},"modified":"2025-10-27T22:07:22","modified_gmt":"2025-10-27T22:07:22","slug":"boite-a-outils-du-dirigeant","status":"publish","type":"page","link":"https:\/\/dev.borealamgmt.com\/fr\/formation-grand-public\/boite-a-outils-du-dirigeant\/","title":{"rendered":"Bo\u00eete \u00e0 outils du dirigeant"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12982\" class=\"elementor elementor-12982 elementor-11362\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76ade919 e-flex e-con-boxed e-con e-parent\" data-id=\"76ade919\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-735c0c58 elementor-widget elementor-widget-spacer\" data-id=\"735c0c58\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c50f127 elementor-widget elementor-widget-heading\" data-id=\"7c50f127\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bo\u00eete \u00e0 outils du dirigeant<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4687776b elementor-widget elementor-widget-text-editor\" data-id=\"4687776b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Ce programme complet permet \u00e0 vos dirigeants, nouveaux ou exp\u00e9riment\u00e9s, d&rsquo;acqu\u00e9rir des comp\u00e9tences essentielles en mati\u00e8re de gestion.  <\/span><\/p><p><span style=\"font-weight: 400;\">pour stimuler les performances et la productivit\u00e9 de leur \u00e9quipe en am\u00e9liorant la communication, l&rsquo;alignement et la collaboration.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31f88e31 elementor-widget elementor-widget-button\" data-id=\"31f88e31\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/fr\/formation-des-employes-de-borealarise-formulaire-de-contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9servez le programme<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7aa7538 elementor-widget elementor-widget-spacer\" data-id=\"7aa7538\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-534e32bf e-flex e-con-boxed e-con e-parent\" data-id=\"534e32bf\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2223bf75 elementor-widget elementor-widget-spacer\" data-id=\"2223bf75\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62d91ac3 elementor-widget elementor-widget-heading\" data-id=\"62d91ac3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Public cible<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6493573d elementor-widget elementor-widget-text-editor\" data-id=\"6493573d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Convient aux nouveaux managers, aux superviseurs ou aux responsables plus exp\u00e9riment\u00e9s qui souhaitent affiner leurs comp\u00e9tences de base en mati\u00e8re de management.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-437ba046 e-flex e-con-boxed e-con e-parent\" data-id=\"437ba046\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24407421 elementor-widget elementor-widget-spacer\" data-id=\"24407421\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ed5b51 elementor-widget elementor-widget-text-editor\" data-id=\"9ed5b51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Dotez vos managers d&rsquo;outils complets pour d\u00e9velopper et am\u00e9liorer leurs comp\u00e9tences essentielles en mati\u00e8re de gestion afin d&rsquo;accro\u00eetre les performances et la productivit\u00e9 de leur \u00e9quipe. Les participants re\u00e7oivent une \u00e9valuation de leur style de leadership, utilis\u00e9e tout au long du programme, ainsi que deux sessions de coaching individuel avec le facilitateur. Des activit\u00e9s d&rsquo;apprentissage par les pairs et de transfert d&rsquo;apprentissage sont int\u00e9gr\u00e9es au programme.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-327426e0 elementor-widget elementor-widget-spacer\" data-id=\"327426e0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c5be997 e-flex e-con-boxed e-con e-parent\" data-id=\"7c5be997\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45004fbe elementor-widget elementor-widget-spacer\" data-id=\"45004fbe\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9005246 elementor-hidden-mobile e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"9005246\" data-element_type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;start&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"151016006\" aria-label=\"Onglets. Ouvrez des \u00e9l\u00e9ments avec Entrer ou Espace, fermez-les avec Echape et naviguez \u00e0 l&#039;aide des touches fl\u00e9ch\u00e9es.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1510160061\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1510160061\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tR\u00e9sultats\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1510160062\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1510160062\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPrincipes d'orientation de la conception\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1510160061\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1510160061\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-1810e7a e-con-full e-flex e-con e-child\" data-id=\"1810e7a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4194ea27 elementor-widget elementor-widget-text-editor\" data-id=\"4194ea27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Les participants exploreront : comment adapter leur style de leadership pour am\u00e9liorer l&rsquo;impact, les techniques de communication et les comp\u00e9tences de positionnement pour obtenir l&rsquo;adh\u00e9sion des employ\u00e9s, les strat\u00e9gies pour fournir un retour d&rsquo;information constructif afin de responsabiliser leur \u00e9quipe, les ressources d&rsquo;allocation de temps pour fixer des objectifs et assurer l&rsquo;alignement de l&rsquo;\u00e9quipe, les outils pour g\u00e9rer les conversations difficiles, les strat\u00e9gies pour renforcer la confiance, motiver et engager le personnel dans les p\u00e9riodes d&rsquo;incertitude.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1105cf4e elementor-widget elementor-widget-button\" data-id=\"1105cf4e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/fr\/formation-des-employes-de-borealarise-formulaire-de-contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">R\u00e9servez le programme<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1510160062\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1510160062\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-60213e8f e-con-full e-flex e-con e-child\" data-id=\"60213e8f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa985ff elementor-widget elementor-widget-text-editor\" data-id=\"aa985ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nous apprenons tous diff\u00e9remment. Au fond, la conception de Boreala Management est inclusive et prend en compte toute une s\u00e9rie de besoins et de pr\u00e9f\u00e9rences des participants pour garantir un environnement d&rsquo;apprentissage optimal et psychologiquement s\u00fbr. Nous incorporons des activit\u00e9s pour l&rsquo;apprentissage par l&rsquo;exp\u00e9rience, des exercices de recherche pour la r\u00e9flexion, des lignes directrices pour la conceptualisation et des outils simples (polycopi\u00e9s) pour l&rsquo;application du contenu sur le lieu de travail.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3cdca elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-n-accordion\" data-id=\"4e3cdca\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8200\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-8200\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> R\u00c9SULTATS <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8200\" class=\"elementor-element elementor-element-5a7d58b e-con-full e-flex e-con e-child\" data-id=\"5a7d58b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8200\" class=\"elementor-element elementor-element-58ed692 e-flex e-con-boxed e-con e-child\" data-id=\"58ed692\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56b6cc4 elementor-widget elementor-widget-text-editor\" data-id=\"56b6cc4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Les participants exploreront : comment adapter leur style de leadership pour am\u00e9liorer l&rsquo;impact, les techniques de communication et les comp\u00e9tences de positionnement pour obtenir l&rsquo;adh\u00e9sion des employ\u00e9s, les strat\u00e9gies pour fournir un retour d&rsquo;information constructif afin de responsabiliser leur \u00e9quipe, les ressources d&rsquo;allocation de temps pour fixer des objectifs et assurer l&rsquo;alignement de l&rsquo;\u00e9quipe, les outils pour g\u00e9rer les conversations difficiles, les strat\u00e9gies pour renforcer la confiance, motiver et engager le personnel dans les p\u00e9riodes d&rsquo;incertitude.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8201\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8201\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> PRINCIPES D'ORIENTATION DE LA CONCEPTION <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8201\" class=\"elementor-element elementor-element-5ef1397 e-con-full e-flex e-con e-child\" data-id=\"5ef1397\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-567fa00 elementor-widget elementor-widget-text-editor\" data-id=\"567fa00\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nous apprenons tous diff\u00e9remment. Au fond, la conception de Boreala Management est inclusive et prend en compte toute une s\u00e9rie de besoins et de pr\u00e9f\u00e9rences des participants pour garantir un environnement d&rsquo;apprentissage optimal et psychologiquement s\u00fbr. Nous incorporons des activit\u00e9s pour l&rsquo;apprentissage par l&rsquo;exp\u00e9rience, des exercices de recherche pour la r\u00e9flexion, des lignes directrices pour la conceptualisation et des outils simples (polycopi\u00e9s) pour l&rsquo;application du contenu sur le lieu de travail.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b44f25c elementor-mobile-align-justify elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"b44f25c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/fr\/inscription-ouverte-a-borealarise-formulaire-de-contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">S'inscrire<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bb671b0 elementor-widget elementor-widget-spacer\" data-id=\"7bb671b0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2dec2f1d e-flex e-con-boxed e-con e-parent\" data-id=\"2dec2f1d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-791908bd elementor-widget elementor-widget-spacer\" data-id=\"791908bd\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ee39cc9 elementor-widget elementor-widget-heading\" data-id=\"2ee39cc9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Parcours d'apprentissage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1270cc8b elementor-widget elementor-widget-spacer\" data-id=\"1270cc8b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68d0c1e6 elementor-widget elementor-widget-n-accordion\" data-id=\"68d0c1e6\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1750\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1750\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Se d\u00e9couvrir en tant que leader <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1750\" class=\"elementor-element elementor-element-1a02adff e-con-full e-flex e-con e-child\" data-id=\"1a02adff\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1750\" class=\"elementor-element elementor-element-4213a798 e-flex e-con-boxed e-con e-child\" data-id=\"4213a798\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ef90980 elementor-widget elementor-widget-text-editor\" data-id=\"6ef90980\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Comprendre votre style de leadership personnel et comment l&rsquo;adapter aux autres pour am\u00e9liorer l&rsquo;impact de votre travail.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1751\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1751\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Communiquer pour r\u00e9ussir <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1751\" class=\"elementor-element elementor-element-22c85efe e-con-full e-flex e-con e-child\" data-id=\"22c85efe\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61c6805c elementor-widget elementor-widget-text-editor\" data-id=\"61c6805c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">D\u00e9velopper des techniques pour communiquer clairement et efficacement \u00e0 tous les niveaux. Am\u00e9liorer les comp\u00e9tences d&rsquo;\u00e9coute et de positionnement pour obtenir l&rsquo;adh\u00e9sion des employ\u00e9s. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1752\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1752\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Donner et recevoir un retour d'information <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1752\" class=\"elementor-element elementor-element-72ffdcde e-con-full e-flex e-con e-child\" data-id=\"72ffdcde\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1d5a76 elementor-widget elementor-widget-text-editor\" data-id=\"b1d5a76\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">D\u00e9couvrez des strat\u00e9gies pour fournir un retour d&rsquo;information opportun et constructif afin de permettre \u00e0 votre \u00e9quipe d&rsquo;am\u00e9liorer ses performances.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1753\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1753\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> D\u00e9finir l'orientation <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1753\" class=\"elementor-element elementor-element-41fc3280 e-flex e-con-boxed e-con e-child\" data-id=\"41fc3280\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b375671 elementor-widget elementor-widget-text-editor\" data-id=\"b375671\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Apprenez \u00e0 r\u00e9partir efficacement le travail, \u00e0 fixer des objectifs et des d\u00e9lais afin de garantir l&rsquo;alignement de l&rsquo;\u00e9quipe et la responsabilit\u00e9 du succ\u00e8s.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1754\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1754\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Gestion des probl\u00e8mes de performance <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1754\" class=\"elementor-element elementor-element-ab40d96 e-flex e-con-boxed e-con e-child\" data-id=\"ab40d96\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c772e9 elementor-widget elementor-widget-text-editor\" data-id=\"1c772e9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">D\u00e9velopper des outils pour g\u00e9rer efficacement les conversations difficiles et d\u00e9samorcer les situations conflictuelles lorsqu&rsquo;il s&rsquo;agit de questions li\u00e9es aux performances.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1755\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1755\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Naviguer dans le changement <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" viewBox=\"0 0 32.33 32.33\"><defs><style>      .st0 {        fill: #f3ecda;      }    <\/style><\/defs><g id=\"Group_3489\"><path id=\"Path_1647\" class=\"st0\" d=\"M12.06,11.55H0v8.22h32.33v-8.22H12.06Z\"><\/path><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32.333\" height=\"32.333\" viewBox=\"0 0 32.333 32.333\"><g id=\"Group_3489\" data-name=\"Group 3489\" transform=\"translate(-1707.332 -1653.333)\"><path id=\"Path_1596\" data-name=\"Path 1596\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1685.666) rotate(-90)\" fill=\"#f3ecda\"><\/path><path id=\"Path_1647\" data-name=\"Path 1647\" d=\"M12.055,12.055H0v8.223H32.333V12.055H12.055Z\" transform=\"translate(1707.332 1652.832)\" fill=\"#f3ecda\"><\/path><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1755\" class=\"elementor-element elementor-element-f168219 e-flex e-con-boxed e-con e-child\" data-id=\"f168219\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19f4ec3 elementor-widget elementor-widget-text-editor\" data-id=\"19f4ec3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Explorer les strat\u00e9gies visant \u00e0 renforcer la confiance, \u00e0 motiver et \u00e0 engager le personnel en p\u00e9riode d&rsquo;incertitude<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57248572 elementor-widget elementor-widget-spacer\" data-id=\"57248572\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26a377c7 elementor-widget elementor-widget-text-editor\" data-id=\"26a377c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>REMARQUE<\/strong>: <em>Cette formation a \u00e9t\u00e9 con\u00e7ue pour environ 8 \u00e0 10 participants. Tout changement (par exemple, un public de niveau mixte, un plus grand nombre de personnes ou des journ\u00e9es de formation plus courtes) peut n\u00e9cessiter des modifications afin de garantir une exp\u00e9rience d&rsquo;apprentissage optimale.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13f2d162 elementor-widget elementor-widget-button\" data-id=\"13f2d162\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/fr\/formation-des-employes-de-borealarise-formulaire-de-contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">  r\u00e9servez le programme<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a5ff569 elementor-widget elementor-widget-spacer\" data-id=\"2a5ff569\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f50ce40 e-flex e-con-boxed e-con e-parent\" data-id=\"f50ce40\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f8d511 elementor-widget elementor-widget-spacer\" data-id=\"2f8d511\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b799e0d elementor-widget elementor-widget-heading\" data-id=\"b799e0d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voir plus de programmes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d721f49 elementor-widget__width-auto elementor-hidden-desktop elementor-widget elementor-widget-html\" data-id=\"d721f49\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"posts-navigation\">\r\n    <button class=\"nav-btn prev\" onclick=\"scrollPosts('left', this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/05\/Blue_Button-_Carousel_Left.svg\" alt=\"Pr\u00e9c\u00e9dent\" style=\"width: 50px; height: 50px;\">\r\n    <\/button>\r\n    <button class=\"nav-btn next\" onclick=\"scrollPosts('right', this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Play-button.svg\" alt=\"Suivant\" style=\"width: 50px; height: 50px;\">\r\n    <\/button>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-703ae02 elementor-widget__width-auto elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-html\" data-id=\"703ae02\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"posts-navigation\">\r\n    <button class=\"nav-btn prev\" onclick=\"scrollPosts('left', this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/05\/Blue_Button-_Carousel_Left.svg\" alt=\"Pr\u00e9c\u00e9dent\" style=\"width: 50px; height: 50px;\">\r\n    <\/button>\r\n    <button class=\"nav-btn next\" onclick=\"scrollPosts('right', this)\">\r\n        <img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Play-button.svg\" alt=\"Suivant\" style=\"width: 50px; height: 50px;\">\r\n    <\/button>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50d49de elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"50d49de\" data-element_type=\"widget\" data-settings=\"{&quot;template_id&quot;:13153,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;columns&quot;:&quot;3&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t<style id=\"loop-13153\">.elementor-13153 .elementor-element.elementor-element-bee6e43{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-13153 .elementor-element.elementor-element-9196036 > .elementor-widget-container{margin:0px 0px 0px 0px;}.elementor-13153 .elementor-element.elementor-element-4e49a90{--display:flex;--min-height:200px;--margin-top:-20px;--margin-bottom:0px;--margin-left:0px;--margin-right:0px;--padding-top:25px;--padding-bottom:25px;--padding-left:25px;--padding-right:25px;}.elementor-13153 .elementor-element.elementor-element-4e49a90:not(.elementor-motion-effects-element-type-background), .elementor-13153 .elementor-element.elementor-element-4e49a90 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#003C52;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );color:var( --e-global-color-primary );}.elementor-13153 .elementor-element.elementor-element-291cbb6 > .elementor-widget-container{padding:0px 0px 0px 0px;}.elementor-13153 .elementor-element.elementor-element-291cbb6 .elementor-heading-title{font-family:\"Causten\", Sans-serif;font-size:18px;font-weight:700;color:#C6B8F0;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-13153 .elementor-element.elementor-element-12481e4 > .elementor-widget-container{margin:0px 0px 0px 0px;padding:0px 0px 0px 0px;}.elementor-13153 .elementor-element.elementor-element-12481e4{font-family:\"Causten\", Sans-serif;font-size:16px;font-weight:400;color:#FFFFFF;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-13153 .elementor-element.elementor-element-895062d .elementor-button{background-color:#E9E9E900;font-family:\"Causten\", Sans-serif;font-weight:700;text-transform:uppercase;text-decoration:underline;fill:#FFFFFF;color:#FFFFFF;}.elementor-13153 .elementor-element.elementor-element-895062d > .elementor-widget-container{margin:10px 0px 0px -20px;padding:0px 0px 0px 0px;}.elementor-13153 .elementor-element.elementor-element-895062d .elementor-button-content-wrapper{flex-direction:row-reverse;}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"13153\" class=\"elementor elementor-13153 elementor-12302 e-loop-item e-loop-item-13270 post-13270 training-open-enrolm type-training-open-enrolm status-publish hentry\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-bee6e43 e-flex e-con-boxed e-con e-parent\" data-id=\"bee6e43\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9196036 elementor-widget elementor-widget-image\" data-id=\"9196036\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/elementor\/thumbs\/Boreala-Management-38-rasflofbz7zx8yr7weeqnrf8u8vn2pqhlthguul224.png\" title=\"Boreala Management (38)\" alt=\"Boreala Management (38)\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e49a90 e-con-full e-flex e-con e-child\" data-id=\"4e49a90\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-291cbb6 elementor-widget elementor-widget-heading\" data-id=\"291cbb6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comp\u00e9tences avanc\u00e9es en mati\u00e8re de n\u00e9gociation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12481e4 elementor-widget elementor-widget-text-editor\" data-id=\"12481e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLib\u00e9rez le pouvoir de persuasion et transformez les interactions en succ\u00e8s collaboratif pour transformer les r\u00e9sultats dans n&rsquo;importe quel sc\u00e9nario de n\u00e9gociation.  \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-895062d elementor-widget elementor-widget-button\" data-id=\"895062d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/borealarise-open-enrolment\/advanced-negotiation-skills\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"13153\" class=\"elementor elementor-13153 elementor-12302 e-loop-item e-loop-item-13269 post-13269 training-open-enrolm type-training-open-enrolm status-publish hentry\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-bee6e43 e-flex e-con-boxed e-con e-parent\" data-id=\"bee6e43\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9196036 elementor-widget elementor-widget-image\" data-id=\"9196036\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/elementor\/thumbs\/Boreala-Management-35-rasf9cridf4l10nnv2mtyvdogdme5kt6ktkac8uvn0.png\" title=\"Boreala Management (35)\" alt=\"Boreala Management (35)\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e49a90 e-con-full e-flex e-con e-child\" data-id=\"4e49a90\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-291cbb6 elementor-widget elementor-widget-heading\" data-id=\"291cbb6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L'essentiel du service \u00e0 la client\u00e8le (1 jour)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12481e4 elementor-widget elementor-widget-text-editor\" data-id=\"12481e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDonnez aux \u00e9quipes les outils n\u00e9cessaires pour ma\u00eetriser les comp\u00e9tences, les attitudes et les strat\u00e9gies d&rsquo;un service exceptionnel afin de gagner et de conserver des clients avec plus de facilit\u00e9 et d&rsquo;efficacit\u00e9.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-895062d elementor-widget elementor-widget-button\" data-id=\"895062d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/borealarise-open-enrolment\/customer-service-essentials\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"13153\" class=\"elementor elementor-13153 elementor-12302 e-loop-item e-loop-item-13268 post-13268 training-open-enrolm type-training-open-enrolm status-publish hentry\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-bee6e43 e-flex e-con-boxed e-con e-parent\" data-id=\"bee6e43\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9196036 elementor-widget elementor-widget-image\" data-id=\"9196036\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/elementor\/thumbs\/Boreala-Management-37-rasfflexqto43tlcf9qo0soufgv498l13phc1dlsbw.png\" title=\"Boreala Management (37)\" alt=\"Boreala Management (37)\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e49a90 e-con-full e-flex e-con e-child\" data-id=\"4e49a90\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-291cbb6 elementor-widget elementor-widget-heading\" data-id=\"291cbb6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L'essentiel du service \u00e0 la client\u00e8le<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12481e4 elementor-widget elementor-widget-text-editor\" data-id=\"12481e4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDonnez aux \u00e9quipes les outils n\u00e9cessaires pour ma\u00eetriser les comp\u00e9tences, les attitudes et les strat\u00e9gies d&rsquo;un service exceptionnel afin de gagner et de conserver des clients avec plus de facilit\u00e9 et d&rsquo;efficacit\u00e9.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-895062d elementor-widget elementor-widget-button\" data-id=\"895062d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.borealamgmt.com\/borealarise-open-enrolment\/customer-service-essentials-2-days\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd0e8bb elementor-widget elementor-widget-spacer\" data-id=\"fd0e8bb\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56edf386 e-flex e-con-boxed e-con e-parent\" data-id=\"56edf386\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5967e579 e-con-full e-flex e-con e-child\" data-id=\"5967e579\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b0e3bbc elementor-widget elementor-widget-spacer\" data-id=\"5b0e3bbc\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35fb0537 elementor-widget elementor-widget-image\" data-id=\"35fb0537\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Icon_Motif-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-2267\" alt=\"\" srcset=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Icon_Motif-150x150.png 150w, https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Icon_Motif-300x300.png 300w, https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Icon_Motif-100x100.png 100w, https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/06\/Icon_Motif.png 503w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39697e10 elementor-widget elementor-widget-heading\" data-id=\"39697e10\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour en savoir plus sur <br>, consultez nos options de formation.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11724d2 elementor-hidden-desktop elementor-hidden-tablet elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"11724d2\" data-element_type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;25&quot;,&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Aimant de plomb - BorealaRISE\" aria-label=\"Aimant de plomb - BorealaRISE\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"12982\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"11724d2\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Bo\u00eete \u00e0 outils du dirigeant - Gestion Bor\u00e9ala.\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"12982\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Nom\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Courriel\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-consent_checkbox elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Je consens \u00e0 m&#039;abonner \u00e0 la lettre d&#039;information\" id=\"form-field-consent_checkbox-0\" name=\"form_fields[consent_checkbox]\"> <label for=\"form-field-consent_checkbox-0\">Je consens \u00e0 m'abonner \u00e0 la lettre d'information<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-25 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-367857c1 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"367857c1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-864477d elementor-widget elementor-widget-spacer\" data-id=\"864477d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div 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placeholder=\"Courriel\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-consent_checkbox elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Je consens \u00e0 m&#039;abonner \u00e0 la lettre d&#039;information\" id=\"form-field-consent_checkbox-0\" name=\"form_fields[consent_checkbox]\"> <label for=\"form-field-consent_checkbox-0\">Je consens \u00e0 m'abonner \u00e0 la lettre d'information<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-25 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Group_3142\" viewBox=\"0 0 24.66 13.62\"><defs><style>      .st0 {        fill: #c6b8f0;      }    <\/style><\/defs><path id=\"Path_189\" class=\"st0\" d=\"M12.86,0v4.04l1.2,1.2,1.57,1.57-1.57,1.57-1.2,1.2v4.04l11.79-6.81L12.86,0Z\"><\/path><rect id=\"Rectangle_253\" class=\"st0\" y=\"5.11\" width=\"11.23\" height=\"3.41\"><\/rect><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bo\u00eete \u00e0 outils du dirigeant Ce programme complet permet \u00e0 vos dirigeants, nouveaux ou exp\u00e9riment\u00e9s, d&rsquo;acqu\u00e9rir des comp\u00e9tences essentielles en mati\u00e8re de gestion. pour stimuler les performances et la productivit\u00e9 de leur \u00e9quipe en am\u00e9liorant la communication, l&rsquo;alignement et la collaboration. R\u00e9servez le programme Public cible Convient aux nouveaux managers, aux superviseurs ou aux responsables [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13068,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-12982","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bo\u00eete \u00e0 outils du dirigeant - Gestion Bor\u00e9ala.<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bo\u00eete \u00e0 outils du dirigeant - Gestion Bor\u00e9ala.\" \/>\n<meta property=\"og:description\" content=\"Bo\u00eete \u00e0 outils du dirigeant Ce programme complet permet \u00e0 vos dirigeants, nouveaux ou exp\u00e9riment\u00e9s, d&rsquo;acqu\u00e9rir des comp\u00e9tences essentielles en mati\u00e8re de gestion. pour stimuler les performances et la productivit\u00e9 de leur \u00e9quipe en am\u00e9liorant la communication, l&rsquo;alignement et la collaboration. R\u00e9servez le programme Public cible Convient aux nouveaux managers, aux superviseurs ou aux responsables [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.borealamgmt.com\/fr\/formation-grand-public\/boite-a-outils-du-dirigeant\/\" \/>\n<meta property=\"og:site_name\" content=\"Gestion Bor\u00e9ala\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-27T22:07:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/05\/Blue_Button-_Carousel_Left.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dev.borealamgmt.com\/fr\/formation-grand-public\/boite-a-outils-du-dirigeant\/\",\"url\":\"https:\/\/dev.borealamgmt.com\/fr\/formation-grand-public\/boite-a-outils-du-dirigeant\/\",\"name\":\"Bo\u00eete \u00e0 outils du dirigeant - 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