{"version":"1.0","provider_name":"Gestion Bor\u00e9ala","provider_url":"https:\/\/dev.borealamgmt.com\/fr\/","author_name":"Mikael Casavant","author_url":"https:\/\/dev.borealamgmt.com\/fr\/author\/mikael_rnqjm016\/","title":"Les essentiels du service \u00e0 la client\u00e8le (1 journ\u00e9e) - Gestion Bor\u00e9ala.","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"EcVEq3SSc9\"><a href=\"https:\/\/dev.borealamgmt.com\/fr\/formation-grand-public\/lessentiel-du-service-a-la-clientele\/\">Les essentiels du service \u00e0 la client\u00e8le (1 journ\u00e9e)<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/dev.borealamgmt.com\/fr\/formation-grand-public\/lessentiel-du-service-a-la-clientele\/embed\/#?secret=EcVEq3SSc9\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Les essentiels du service \u00e0 la client\u00e8le (1 journ\u00e9e)\u00a0\u00bb &#8212; Gestion Bor\u00e9ala\" data-secret=\"EcVEq3SSc9\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/dev.borealamgmt.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Les essentiels du service \u00e0 la client\u00e8le (1 journ\u00e9e) Offrez \u00e0 vos \u00e9quipes les moyens de ma\u00eetriser les comp\u00e9tences et strat\u00e9gies d\u2019un service exceptionnel, pour conqu\u00e9rir et fid\u00e9liser vos clients avec efficacit\u00e9. R\u00e9servez le programme Public cible Tous les employ\u00e9\u00b7e\u00b7s et les \u00e9quipes qui servent les clients en premi\u00e8re ligne (il peut s\u2019agir de clients [&hellip;]","thumbnail_url":"https:\/\/dev.borealamgmt.com\/wp-content\/uploads\/2025\/05\/Blue_Button-_Carousel_Left.svg"}