Introduction to Process Mapping
Help your team master the art of transforming complex workflows into clear,
actionable visual maps that drive efficiency and uncover opportunities for improvement.
Target Audience
All levels
Effectively visualizing the journey of a process from its inception to its end is a valuable tool for organizational management and planning. Organizations can streamline operations through clarifying work processes, simplifying documents and conveying critical procedures without the burden of overly detailed instructions. Process mapping not only identifies the parties involved in a process and their assigned actions but also emphasizes areas where a process could be improved.
This program is designed to help participants: learn the fundamentals of building process maps, how to identify a problem and its boundaries, and outline the sequential steps to build a robust flowchart. They will be given the opportunity to construct their own process maps, applying their learnings and leave equipped to confidently map out their own processes in the future.
We all learn differently. At the core, Boreala Management’s design is inclusive and considers a whole host of participant needs and preferences to ensure a psychologically safe and optimal learning environment. We incorporate activities for experiential learning, inquiry exercises for reflection, guidelines for conceptualization, and simple tools (handouts) for applying the content in the workplace.
- The purpose and value of building both a function and a process map
- How to build a function map
- How to pinpoint what processes to map
- The methodology behind process mapping
- Additional insight and analyses process mapping can provide
- Hands-on exercises on process mapping
OUTCOMES
This program is designed to help participants: learn the fundamentals of building process maps, how to identify a problem and its boundaries, and outline the sequential steps to build a robust flowchart. They will be given the opportunity to construct their own process maps, applying their learnings and leave equipped to confidently map out their own processes in the future.
DESGIN GUIDANCE PRINCIPLES
We all learn differently. At the core, Boreala Management’s design is inclusive and considers a whole host of participant needs and preferences to ensure a psychologically safe and optimal learning environment. We incorporate activities for experiential learning, inquiry exercises for reflection, guidelines for conceptualization, and simple tools (handouts) for applying the content in the workplace.
OBJECTIVES
- The purpose and value of building both a function and a process map
- How to build a function map
- How to pinpoint what processes to map
- The methodology behind process mapping
- Additional insight and analyses process mapping can provide
- Hands-on exercises on process mapping
Learning Pathway
What is a process map?
- Purpose of a process map (vs function mapping)
- Identify shared processes
- Identify current and potential future states of a process map
Defining process maps
- Identify and involve relevant stakeholders needed to build the process
- Determine timeline
- Pinpoint individual steps of the process
- Determine if any documentation is needed within the process
- Determine if any approvals are needed within the process
Using process maps for further analysis
- Clearly identifying roles and responsibilities
- Techniques for identifying bottlenecks
- How to address inefficiencies and pain points for continuous improvement
- Mapping an action plan geared towards resolving potential challenges
NOTE: This training has been designed for approximately 8-10 participants. Any changes to this (i.e. mixed level audience, more people or shorter training days) may require modifications to ensure an optimal learning experience
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